If you’ve got great products your making or looking to work with us then drop us a line.
23162 Los Alisos Blvd #236, Mission Viejo, CA 92691
(844) 531-2121
contact@decorandart.com
Our store has re-opened for shopping, exchanges
Every day 11am to 5pm
A: To initiate a return, please follow these steps:
A: You can return items under the following circumstances:
A: You have 30 days from the date of delivery to return an item. Please ensure that you initiate the return within this period and that the item reaches us timely.
A: Refunds are processed upon the receipt and inspection of the returned item. You can expect a refund in the original form of payment within 12 business days of our receiving the return. The total amount refunded will be less any shipping and handling costs we incurred, except in the case of defective items where we cover the return shipping.
A: Yes, certain items are not eligible for return. These include:
A: If you receive a damaged item, please report the damage with detailed pictures of the item and its packaging within 48 hours of delivery. Email the images along with a completed Return Authorization Form. We will assess the damage and initiate a return or exchange as necessary.
A: If you are returning an item due to buyer's remorse, you will be responsible for the return shipping costs. If the return is due to a defective item, we will cover the cost of return shipping.
+1 (844) 531-2121
contact@decorandart.com
23162 Los Alisos Blvd #236, Mission Viejo, CA 92691
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